Right of Withdrawal

Right of Withdrawal

If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return the goods without undue delay and in any event no later than fourteen days from the day on which you notify us of the cancellation of this contract to: Andreas Neu, Montaña ,Tirba 5, 35629 Tuineje, Spain NIE: X6958074-E Tel: (0034) 616 91 22 89 Mail:info@fuertealoe.com, Website: www.fuertealoe.com to be returned or handed over.

The deadline is met if you send the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods. You must pay for any loss in value of the goods only if this loss in value is due to a handling of the goods that is not necessary for the examination of the condition, properties and functioning of the goods. Shipping costs of goods due to them not accepted characteristics are returned to us because this is ticked by me on the sender form by Return to Sender will not be refunded because they have already been used by the shipment to you. There are no costs for the return due to non-acceptance as they are automatically returned to us.